Afrihost.com
Will I ever get my internet?

Last week, 9 December 2013, I ordered a mobile data product and set up my payment via debit order.

Payment went through but then got an account arrears message on the clientzone. I contacted them and was let to believe that this was outstanding money from a previous product.

I do not understand how they can bill me for a cancelled product, which was cancelled before anything was received on my part.

They even showed me how the payment went through for my new product, yet they still haven't verified the payment.

Now after mailing them back asking for a response I have waited 3 days with no news.

Is this the way Afrihost works with clients?

Company: Afrihost.com
Country: South Africa
City: Online

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