Mtn
MTN poor services

Telecommunications

I called Mtn last month to cancel my 3G contract and I was informed by a call center agent that I will have to call in December to cancel cause its a 30 day notice to cancel. So after calling today the call center agent informs me that If I cancel today then I will be billed for January which is fine cause its the last month of the contract but then she tells me that I will be charged in February as well cause I will receive data on the 21st of the month and because I dont want to keep the number I will have 11 days to use up my data or else it gets forfeited.

Honestly this is ridiculous sounds like Mtn is just forcing its customers to pay for an extra month, what a rip off...


Company: Mtn
Country: South Africa
City: Midrand
  <     >  

RELATED COMPLAINTS

Cell C
Contract Cancellation

Nashua Mobile
Cancelled data but still billed!!!

Mtn
DONT SIGN MTN DATA CONTRACT

8ta / Telkom Mobile
Cant cancel 8ta contract when subscription is ove

8ta / Telkom Mobile
Impossible to cancel my contract!

Vodacom
Full Billing for Cancellation

Vodacom
Can't cancel contract but then Vodacom cancels on

Virgin Mobile South Africa
Cannot give advanced notice to cancel

Cell C
Cancelled contract but my account still debited

Mtn
Data lost before contract end date