Vodacom
REPAIRS NOT UP TO STANDARD

Purchased my phone from Edgars Westgate on 13th July 2013.Experienced problems with the handset gave it in for repairs on the 14th October 2013 at Vodacom-Mellville. Received phone on the 1st November 2013.The reason for booking my phone for repairs was as a result of the phone overheating and also unable to hear on the handset. Upon receiving my phone the speaker was sorted but not the overheating. The glass/screen was not inserted properly on the phone and was literally sticking out. The charging point also had a crack. On the 23rd November 2013 I was unable to access the internet and any social networks. Contacted the contact centre completed Host routing & TCP test nothing worked. After making numerous calls i was eventually told that my handest has been deactivated from the network and I should book my phone again.

Company: Vodacom
Country: South Africa
City: Sandton

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