Vodacom
SMS Packages

Telecommunications

Every month I buy sms packages from Vodacom but realised that I was not getting the right amount of sms's that I was purchasing. I phoned and complained a little while ago and was assured that I was getting the right amount and when I insisted I was not the gentleman at the call centre said as a gesture of good will they will reimburse my last package that I bought which was about R45. Anyway I still insisted I was not getting my sms's and now I get an sms telling me I have 685 sms's to use before the end of the month. How funny is that!!
685 sms's to use in 4 days


Company: Vodacom
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Vodacom
Supper high prices & bad packages

Vodacom
Migrating packages

Vodacom
This is the email I sent to MTN

Vodacom
Phone under false information

Vodacom
2 ref numbers, over a week. Disgusting service

Vodacom
VODACOM 'PAID FOR' MINUTES

Vodacom
Vodacom 3G R205 3Gig 3Gig Night Owl Special

Vodacom
Wrong amount deducted

Vodacom
DISHONEST WITH THEIR DATA PACKAGES

Vodacom
Not being able to change a Bundle