Cell C
STILL RECEPTION PROBLEMS

AFTER THE RESPONSE ON HELLOPETER SOMEONE CALLED TO UNDERSTAND THE NATURE AND SAID THE TECHNICAL TEAM WILL GET IN TOUCH... NOTHING, THEN YESTERDAY I CALLED THE CALL CENTRE AND THEY SAID MY SERVICE REQUEST HAS BEEN CLOSED, REALLY IS THIS HOW YOU SOLVE YOUR PROBLEMS? WRITE A RESPONSE ON HELLOPETER Thank you for posting to us.

We apologise for the unsatisfactory service and inconvenience caused. Derrick in the escalations team will contact you and assist with this matter. Do expect to hear from him soon.

Regards
Cell C | PN

THEN GET SOMEONE TO DO A COURTESY CALL AND CLOSE THE REQUEST AND HOPE THE PROBLEM GOES AWAY???

WELL IT HAS NOT GONE AWAY I STILL HAVE RECEPTION ISSUES AND I AM ON THE ROAD A LOT, IF I HAVE AN EMERGENCY I WILL BE STUCK BECAUSE OF NO SERVICE SOS DUE TO CELL C!!! CANCEL, CANCEL, CANCEL MY CONTRACT SO I CAN GO TO A PROVIDER WHO WILL BE ABLE TO GIVE ME RECEPTION!!!

Company: Cell C
Country: South Africa
City: Mpumalanga

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