8ta / Telkom Mobile
Illed after telling the agent not to bill
- 11-11-2013
- 6
I was billed on my account and had debit failure fee because Telkom sent a naedoo debit on my account, after I had specified that my account should not be debited before the 25th. this was specified to the call centre agent and he assured me that there wouldn't debit. now I have been charged R115 by my bank because of a failed debit order.
this is unacceptable that this mobile dealer is only concerned with making money even at the cost of its customers.
Company: 8ta / Telkom Mobile
Country: South Africa
City: Call center