Vodacom
Misleading Sales Talk

Contacted the Vodacom upgrade centre upgraded to an iPhone 5S. The consultant informed me that the only stick model available was the silver grey which was what I wanted. I went ahead and provided upgrade details. When I asked when the phone might be delivered I was told on Monday 18 November 2013.

Needless to say no deliver took place. When I queried I was told that my phone was on backorder and there was no indication when I would receive it. Perhaps I should cancel the upgrade and move to a more reliable supplier. If there was no stock why to me, is this how customers are trapped into 24 month contracts???

Company: Vodacom
Country: South Africa
City: National

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