Sony Mobile
SONY MOBILE / HANDSET NOT OPPERATIONAL

I BOUGHT THE PHONE 1 ST OF MAY 2013 AT VODACOM FESTIVAL MALL ON CONTRACT. THE PHONE WAS NEARLY 2 MONTH OLD WHEN IT STARTED TO GIVE ME PROBLEMS. I CONTACTED VODACOM AND THEY REFERD ME TO SONY MOBILE . COM (AS THE SERVICE WILL BE MUCH QUICKER) I DID AND FOLLOWED ALL THE INSTRUCTIONS WITH NO LUCK IN SITE AS PROBLEM IS GETTING WORSE. THE NUMBER OF COMPLAINTS FORWARDED TO THEM IS UNCOUNTABLE. I WAS REFERED TO SSS MOBILE IN BENONI AS THEY ARE THEIR SONY TECHNICIANS IN JOHANNESBURG. I HAVE ALSO DID LOOK ON THE INTERNET AND IT SEEMS I AM NOT THE ONLY ONE WHO IS EXPERIENCING THIS PROBLEM - OF PHONE SWITCHING OFF. I`VE BEEN TOLD BY VODACOM THAT MY CELL WILL BE SEND FOR REPAIRS AND I WILL HAVE TO WAIT A ESTIMATE OF 3 WEEKS, UNSURE IF THERE WILL BE ANY COST INVOLVED. I DO FEEL THAT THE PHONE IS NOT EVEN 6 MONTHS OLD AND DO FEEL THAT IN EXCHANGE WOULD BE MUCH IN ORDER, AS BEEN SAID ITS A HARDWARE PROBLEM WITH THE PHONE. I DO NOT HAVE A SPARE PHONE, AND WILL NOT DISCOMFORT MY ALLOWANCE BY BYING A SPARE PHONE. THIS NEEDS TO BE SORTED OUT SOONEST

Company: Sony Mobile
Country: South Africa
City: SONY XPERIA

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