Vodacom
REDICULOUS BILLING AFTER PHONE BEING SOFT LOCKED

IM HIGHLY UNIMPRESSED WITH VODACOM BILLING SYSTEM AND SERVICE. LAST MONTH MY PHONE WAS SOFT LOCKED FOE ABOUT WEEK DUE TO THE FACT THAT THE MIGRATION WAS NOT ACTVATED ACCORDINGLY. I HAVE NOW BEEN DEBITED FOR R1653.87, WHAT FOR? I HAVE LONG AGO REQUESTED FOR MY STATEMENT TO BE RATHER E-MAILED TO ME BECAUSE I DONT HAVE TIME TO OPEN LETTERS AND IM HARDLY HOME DUE TO MY JOB. KINDLY TELL ME WHY MY BILL IS SO HIGH WHEN MY CALL LIMIT WAS R600 AND WAS NEVER INCREASED. PLEASE I WOULD LIKE TO CANCEL THIS CONTRACT AND RETURN THIS PHONE DUE TO THE FACT THAT I HAVE BEEN UNHAPPY WITH THE SERVICE FROM DAY ONE AND THE PHONE SOLD TO ME WAS FAULTY. I WANT NOTHING TO DO WITH VODACOM. AS PER CONSUMER CREDIT ACT I AM ENTITLED TO THIS, I WANT TO PAY FOR A SERVICE NOT THIS.. PLEASE SOME ONE EXPLAIN

Company: Vodacom
Country: South Africa
City: GATEWAY

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