Telkom
Telkom line - NO detail after 5 working days

Hey there,

on Friday our entire area lost all internet access as well as telephone service via cable. We reported the fault that Friday morning (8 November). On Monday i followed up with Telkom and the call centre lady told us its related to " equipment damage", now is that the same as cable or is it something different??? Wednesday (13 November) i phoned again to get a progress report on the fault. All i was told this time was that it is cable and theres no time frame available. Our entire Kloofsig area has been without telephone and internet service for 7 days now.

Last yea we had problems for almost a month, and still we pay them for this service. How do you trust them doing their job if they cant even give a progress report after a week

Company: Telkom
Country: South Africa
City: Lyttelton / Kloofsig

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