Telkom
Still no ADSL after 3 weeks

To Whom It May Concern.

I have now been without ADSL for 3 weeks.

The problem was initially reported on 23/10/2013 (Reference: 517CNK231013) then again on the 07/11/2013 (Reference: 333CNK071113) this was then escalated on the 08/11/2013 (Reference: ARS 237014).

Telkom's fault reporting will not allow me to log the fault again, despite there being a problem.

A technician replaced a short phone cable, but the problem still persists; the problem is in the phone line.

Please rectify this problem, as I receive important emails daily, and have to leave the premises to receive them, and have thus been unable to reply in a timely fashion.

Regards

Company: Telkom
Country: South Africa
City: Kloof

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