Mtn
We suspended you but call us (IRONIC)

Hi

Bank messed up my account and some debit orders didnt go through. Including my MTN one. This resulted in MTN suspending my service. I payed the amount on Monday 11th November. The ticket was resolved but not closed so the guys at MTN outlet cannot unsuspend my service. I still don't have service and I am expected to contact MTN. Question is how do I contact them since my service is suspended? Why doesn't MTN have a "Landline friendly" (011 xxx xxxx) number that people can use to try and get assistance or have a number open for suspended services. Several attempts to get this resolved through call centres have failed dismally.

I am completely baffled and annoyed by this service.

Company: Mtn
Country: South Africa
City: Gauteng

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