Virgin Mobile South Africa
That's what I call Awesome service

Telecommunications

I have contacted the head offfice yesterday the switchboard lady was very unpleasant and blind transfered me. I waited on the line for such a long time before I got a gentlement to who assisted me, However my problem was not resolved.

When I called back this morning I spoke to Dineo Mashego, very friendly, efficient and went an extra mile to help me. She addressed my concerns and resolved my query under 15 minutes, didnt have to transfer me to anyone else. Now that's what I call Awesome service. Dineo you are indeed a service Champion. All Accolades to you!


Company: Virgin Mobile South Africa
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Standard Bank
Awesome service

Gauteng City Region Academy
No help with regards to bursary query

Virgin Mobile South Africa
Quick, efficient respose and feedback to query

Edcon
Still awaiting a response regarding my complain

Virgin Money South Africa
Poor service and unreasonable excuses

CNA
Fail

Telkom
Going the extra mile

Virgin Insurance
Enquiry regarding matters listd in my policy

Multichoice
Awesome service

Multichoice
Incorrect Billing Resolved