Vodacom
NO Service and airtime purchase NOT honoured

My account is the secondary number on an account held in my friend's name. My account is capped. This month my data and airtime has been depleted VERY fast and I have had to top up 3 times. Today I topped up with R84 airtime from my FNB bank account and when I attempted to purchase R59 worth of data I was told that my airtime balance was R24 so insufficient to purchase the data. All my details are loaded on as the secondary number and yet when I call the contact centre they are unable to assist me as I am not the main account holder. This is an archaic lack of service and lack of delivery.

Company: Vodacom
Country: South Africa

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