Cell C
No Customer Service Level

Since 1 June 2013 i have logged 17 emails to your organization with the last one being yesterday 24 October wherein i request a cancellation figure as you are billing me with amounts which you cannot justify.

17 emails later and almost 6 months later no one made contact with me to provide me with a settlement figure.

If you send emails they (CELL C for yourself) dont even have the courtesy in replying to them. No response on the complaints logged on Facebook either as it is clear that CELL C has no consideration for their clients, nor do they know what CUSTOMER SERVICE is all about. Funiwe does not respond to ANY of the emails i sent which i find horrific to say the least.

Get your act into gear as i need closure on this account and need a settlement amount before COB today.

Please (CELL C) don't respond on Hello peter by saying you will get someone to look into this as you never do.

Pathetic Customer Service!!!

Company: Cell C
Country: South Africa
City: Johannesburg

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