Vodacom
Warenty fone not fix with no visible damidge

Telecommunications

My sons Blackberry fone started to reboot non stop. I took it to Vodafone how send it to there repair centre in Somerset West how send it to Joburg. When I handed it in, the consultant wrote on the intake form the fone has no visible damage. More than 3 weeks went past. I cot a SMS saying I must collect. on my arrival I was informed that the fone is damaged beyond repair an that it will cost me more than R 1 700.00 to get fixt. there report seas as follows: bad drop damage and board bent scratches. If a Blackberry fone is dropped so hard that the pc board bent, the body wood not be damaged it wood be in pieces. My doters Blackberry did the same. I took it in for repairs last week. They've just inform me that the resold is the same. The owner of the Vodafone shop took it in himself. He also reported no visible damage.

I want Vodafone to replace the 2 fones on warranty


Company: Vodacom
Country: South Africa
City: Sommerset West
  <     >  

RELATED COMPLAINTS

Vodacom
Warenty fone not fix with no visible damidge

Cell C
SAMSUNG TAB NOT BEING REPAIRED

Mtn
Poor after sale service

Pep
My new fone does not download

Mtn
Blackberry 9300

Mtn
AFTER 3 WKS GET REPLACEMENT FONE THAT DOESNT WORK

Vodacom
BAD SERVICE

Vodacom
Im two weeks without my fone

Vodacom
Pathetic Service

Vodacom
Cell phone bought less than it died ant it cannot