Vodacom
Still Waiting For A 4 Day Delivery [2 weeks later]

Telecommunications

7th of October 2013 I went to Vodacom and ordered the new Huawei Ascend P6 where I was assured that the phone would be ready on the Thursday of that week (4 days since initial order) as they never had any stock of it and had to get it elsewhere - even though the phone was advertised in the front window.

Come Thursday afternoon, when the phone was meant to be ready, I went to the store and all I was told was that it was not ready. 17th of October I am still left without the cellphone and, much to my surprise, the branch phoned me and told me that the phone was now on "back order" and that it MIGHT be ready at the end of the month. Great.

So, it has been nearly 2 weeks since ordering the phone and as I write this, I still have nothing. Excuse me for my ignorance but it seems highly likely that I myself could travel to a different city and get the phone on the same day - but this is impractical.

Sorry to say, Vodacom, but this is the last time that I will ever buy from you again - assuming that the phone actually arrives. It is honestly just sad to see that this is what it takes to buy a product from you. All that I ask is for a little more clarity.

Thank you.


Company: Vodacom
Country: South Africa
City: Newcastle - Victorian Mall
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