Vodacom
Proof of purchase request

Telecommunications

On the 9th September I requested a copy of proof of purchase (my upgrade), up until today I have not received it. I have been told that it is with the documentation department and I will receive it. I have been told that their turn around time is 7 working days I guess this is in dog years cause it is more than a month. I am due for an upgrade next month and have had a contract with them for over 8years, do you think I will renew my contract, I'll be crazy. I have spoken to over 5 people and all of them make promises that they can't keep. Thanks for nothing Bradley George, Yandiswa Dilima, Zuraan Isaacs, Yolanda Andrews, Andre Jonkers, Nathaneil Abrahams.


Company: Vodacom
Country: South Africa
City: Contact centre
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