Autopage
NO FEEDBACK

Telecommunications

I am actually over this and discussed by the customer services, so cross i can drive there and shove the contract

1Sep bill arrived i complained and said sort it out, 2 weeks went by no feedback I followed up - NO FEEDBACK
Kept mailing Lucretia to find out whats going on as i don't hear from her.

27Sep i mailed her saying - if you debit my account without telling me whats going on i am going to be MAD!!
30 Sep came debit order went off, i phoned bank and declined, I mailed her told her you debit my account???
No feedback!

I got an sms to say my account was not paid, I mailed Lucretia saying that I got this and to please make sure I dont get CUT!
10 Oct, I got a message my phone is suspended ARG!!! MAD
I asked a fried to call Lucretia and tell her to phone me ASAP, still waiting for the call.

She sent me an e-mail saying that she will get it sorted within 2- 24hours, i replied and said NO i warned you in advance NOT TO CUT MY PHONE sort it out NOW, its 11:35 my phoned is still off. I then phoned Autopage and sort it out with Lungisi, 2 hours and my phoned will be on.

I am disgussed in your customer care and been with Atopage for long and this is the service!!!


Company: Autopage
Country: South Africa
City: Headoffice
  <     >  

RELATED COMPLAINTS

Autopage
Autopage Empty Promises, Inability to Phone Back

Autopage
Contract terms and how the package not explained

Autopage
Deduction of none approved money

Motor Finance Corporation
Happy with feedback

Autopage
15 days, several phone calls & e-mails

Telkom
No feedback on the cancellation of telephone lines

Absa
Complaints since December - No feedback

Cell C
SERVICE SUSPENDED WITH DEBIT ORDER SYSTEM

Nedbank
Personal Loans

Nedbank
NOT DOING THEIR JOBS - AT ALL