Vodacom
SIM SWOP, QUESTIONS!!!

I HAVE HAD MY NUMBER FOR A VERY LONG TIME NOW, EVERYTIM I DO A SIM SWOP ITS NIGHT MARE. LAST MONTH I LOST MY PHONE SO I BLACKLISTED IT FOR THE PURPOSE OF CLAIMING IT FROM. THE KIND OF QUESTIONS BOTH OF VODACOM CALL CENTRE WORKER ASKED, I COULD NEVER HAVE TO KEEP ALL THESE ANSWERS! HOW THE DO YOU EXPECT A GROWN MAN TO KNW HOW MUCH AIRTIME HE HAD LAST MAONTH? HOW DO YOU EXPECT ME WHAT WAS THE LAST RECHARGE VALUE I HAD WHEN I LAST RECHARGED!? HOW THE DO YOU EXPECT ME TO KNOW HOW MUCH DATA BUNDLES I HAD BEFORE I LOST MY PHONE! I AM NOT A STUDENT. IT TOOK ME LONG ENOUGH CLAIM THIS PHONE NOW I AM EXPECTED TO LEAVE WORK AND GO TO A STUPID VODACOM SHOP AND MAKE A SIM SWOP! I WORK 60KM FORM A TOWN THAT HAS A VODACOMSHOP HOW DO YOU EXPECT ME TO LEAVE MY WORK WHEN THERE IS A PHONE SERVICE AVAILABLE!! I DO NOT HAVE TO GO TO ANY VODACOM SHOP, AND IF IAM VALUED AS A CUSTOMER THIS SIMSWOP WILL BE DONE OVER THE PHONE! RIGHT NOW I DONT CARE ABOUT ANY COMPANY POLICY, THERE IS A TON OF QUESTIONS I CAN ANSWER EXCEPT FOR ASKING ME STUPID AIRTIME QUESTIONS! I WANT MY NUMBER IN 24HOURS FROM NOW OR YOU CAN KEEP YOU STUPID NUMBER I CAN GO TO ANY OTHER NETWORK!! MTN/CELL

Company: Vodacom
Country: South Africa
City: Call centre

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