Mtn
MTN stops debit order billing without consent

I took out a R90 contact with MTN beginning of the year and my preferred billing method was via debit order. The phone in question was then in May 2013 which I reported to MTN immediately so to block the number, phone has been blocked since. All according to me was fine, but I never ever got a billing statement from them not once but I could see their R90 charges on my bank statements, so never bothered them with statements, figured sooner or later they would send them. I have not heard a word from MTN until today when I received an sms; which shows they have my alternative number if they needed to use it. I realized that my debit order bounced in June or so and never got billed again via debit order and I was never told that this would happen. When I blocked my phone, I never requested to stop being billed for my monthly subscriptions. This is the sms I received:
' your MTN SP account has been handed over to VVM with an outstanding balance of R4334.57. Contact us Urgently to make a payment arrangement and avoid a possible judgment. Tel:0877401201, Ref: A4372964'
I need this to be rectified & contract to continue as we had agreed upon, immediately!

Company: Mtn
Country: South Africa
City: Cape Town

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