Cell C
ANNOYED

I TOOK A CONTRACT FOR A SUMSANG GALAXY TAB WITH CELL C IN JUNE 2013. THE ADVERTISED AMOUNT WAS R 369 PM. THE DELIVERY WAS DONE IN THE MIDDLE OF THE MONTH IN JUNE AND OFCOURSE I WAS GIVEN DATA.JULY WAS MY FIRST DEBIT ORDER AND AMOUNT DUE WAS R 597, I THOUGH IT WAS THE PREMIUM PLUS PRO RATA . AUGUST I WAS BILLED R 549 AND THEN I STARTED TO QUESTION THIS AND NO ONE COULD EXPLAIN IT. THIS IS THE FIRST REFERENCE I WAS GIVEN ON THE 10/08/2013 (3081000117) 16/10/2013 I RECEIVED A MESSAGE STATING THAT R211 DISCOUNT HAVE BEEN SUCCESSFULLY ACTIVATED AND I THOUGH THIS WAS SORTED BUT IT WAS'NT COUSE AGAIN I WAS BILLED R424 WHICH WHEN I QUERIED I WAS NOW TOLD THAT THERE WAS PRO RATA. THE REFERENCE IS (3091300617). I THEN ASKED IF IM TOLD THAT PRO RATA WAS ADDED WITH SEPTEMBER HOW COME IN JULY I PAID R 597. I LEFT THIS NUMBER TO BE CONTACTED ON 071 8707494 WHENEVER THERE IS AN OUTCOME WHICH I WAS TOLD IT WILL TAKE 24-72HRS AND NO CELL C DID NOT CALL ME ON THAT NUMBER THEY CALLED ON 074 203 5042 AND I HAD SPECIFICALLY TOLD THE AGENT I SPOKE TO THAT BECAUSE THIS IS THE TABLET NUMBER ITS NOT ALWAYS ON BUT MY MTN NO IS ALWAYS ON.I CALLED AGAIN ON 18/09 (3091800490) TIL TODAY THIS IS NOT SOLVED

Company: Cell C
Country: South Africa
City: CELL C DIRECT

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