Cell C
Deducting more than double from my account

I signed an R189 contract with cell C in the month of August, Cell C deducted R439 the month of September.
The online consultant was not able to explain the additional money that was deducted?
I had a number change, and payed R250 Within the cape gate store.
Nobody is allowed to deduct money without consulting.
How does Cell C deduct more than double what I signed for and is merely not able to explain?

I asked for an online statement and there is no accountabilitly? This is infuriating.

After calling in a few times and waiting a good while to speak to a consultant all that Cell C could provide me with was a case number.3100105013 which can be resolved within 48 hours...???

I am very unhappy about this.

Shanaaz Surtie

Company: Cell C
Country: South Africa
City: Cape gate

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