Mtn
Thank you for excellent service Destiny

About a week ago, i had a complaint regarding my billing. Although i still feel that i have not been given the correct information when doing my upgrade, airtime lost and extremely high biilling for this month, i called into the call centre to query this again..

I was helped by Destiny (I really hope that this is her name!) at about 17:37pm and it was the best experience i have had with a call centre agent. She was helpful, efficient and most importantly, she listened to what i had to say.. She explained everything to me in a professional manner, even willing to go through who i called etc.

Even though the query was not resolved, i felt that i needed to compliment her on a job well done.

Please convey my appreciation to her.

Company: Mtn
Country: South Africa
City: Callcentre

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