Vodacom
Cant change banking details

Telecommunications

Have recently had my credit card replaced.

Have noticed that amounts did not come off my bank account for Vodacom.

Called in to make sure my banking details are amended.

The call centre agent says there's no procedure for changing or amending billing details.

Please advise what to do...


Company: Vodacom
Country: South Africa
City: Billing
  <     >  

RELATED COMPLAINTS

Vodacom
How can two agents still not get it right?

Vodacom
Account details?? - try searching vodacom

Vodacom
Ineffectiveness

Vodacom
Capturing of Wrong Banking details

Vodacom
Not possible to update credit card details

Vodacom
Bad Service

Avbo
Change of banking details

Vodacom
Credits

Vodacom
Vodacom IVR

Multichoice
Refusing to change banking details