Vodacom
Content services being added on my account

Vodacom added content services which i do not even know what is it about. Logged a call on the 29th of August. A reference number was sent to me and I was told thet they would come back to me regarding refund? Till today when I received my next account I did not receive any feedback. What is worst, on my new account there is a new content service loaded that I need to pay.
My First call Reference 5011568
My new Service request no S3-TOF18-8TLEH
This is know close to R600 in 2 months time?

Company: Vodacom
Country: South Africa
City: CCustomer services

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