Cell C
Pathetic customer service

Telecommunications

No feedback or communication from Cell C. They wrongfully took a large amount of money from my bank account (I am not even a customer). If I get hold of someone at the contact centre, and that is a BIG IF, they tell me that they will take it up with the billing department and someone will contact me... I am so FED UP of this story, all I want to know is when will I have the money back that was from me!!! I am tired of empty promises and I would like to get this issue over with so I never ever have to deal with a company who's customer service is so PATHETIC!!! I am tired of begging for my money.

Note: i am currently out of the country so telephonic communication is not possible. Please use email correspondence. THIS ISSUE HAS AFFECTED MY CREDIT RATING and you need to sort it out ASAP


Company: Cell C
Country: South Africa
City: Customer care
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