Cell C
Debit orders keep coming - no feedback from Cell C

Cancelled my contract telephonically beginning of June as I was on a month-to-month. Cell C kept debiting in July and August. When I phoned again in July to ask why, they said they had no record of me canceling the contract in June. I asked them to look up the phone calls - nothing was done. I've had no feedback from Cell C, no explanation, just a whole lot of bad attitude and taking my money.

Also enquired about a charge for R16, 18 - apparently for more than 20MB of data that was downloaded in ONE SECOND??? How is this physically possible? No outcome for this either, no explanation, no feedback, no nothing.

29-Apr-13 09:03:17 212657 SmartData Internet Internet R 16.18
29-Apr-13 09:03:18 15 SmartData Internet Internet R 0.00

I'm sick and tired of arguing with call centre agents. Get back to me please Cell C, would love an explanation.

Company: Cell C
Country: South Africa
City: Northcliff

  <     >