Cell C
Unfortunately the only way to contact cell C

HI Cell C

If you check my records you will see I have had a pretty serious network issue ongoing since I joined Cell C in February this year.

While every complaint through Hello Peter has been answered and attended this seems the only way to try and resolve this!

This situation is as follows:

Despite having a helpful technician over at my office in Cape Town twice, the service available is still not sufficient with call quality shocking and calls constantly dropped.

I would prefer that the contract be cancelled - However on deciding this and calling 084 140 to get this going I was told that I would have to pay a cancellation fee?

I have had this service for over SIX MONTHS and yes cell c has tried I give you that to rectify the problem however it has not worked and I would just simply like to cancel this service and go through the trouble of getting another provider that works in my area. I should in no way have to pay any fee for this to happen.

Please can someone assist me with this!

Regards

Jonathan Mui

Company: Cell C
Country: South Africa
City: Customer service

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