8ta / Telkom Mobile
Telkom cant solve my problem

I have tried and tried to get my issue resolved and cannot so I posting here my story

on the 26 March 2013 I went to telkom to go and apply for the Telkom data max 15 gig package for R249 a month on and month to month contract I went to telkom Westville Pavillion branch.

I signed up for the Telkom Data Max 15 gig package as seen on the following link. [URL Removed] to my shock and horrar when I got my bill I was not on the Telkom Datamax product I was on Internet promo 5. I first phoned Telkom/8ta help line only to be given the run around and be told go back to the Telkom Shop. So I did on about the 3rd of April only to be told they acknowledge the mistake they sort it out for me. Well nothing happened so I put a message on Helopeter. https:///telkom/complai... ntract-1058931

A lady from Telkom phoned me very apologetic and said we canceled you internet promo 5. she said all I need to do is go back to the Telkom shop and they issue a new contract. So I though cool I do so. Guess what when I arrived there they said the deal is expired they get re activated and give it me still. I left and a week later I went back to the telkom G

Company: 8ta / Telkom Mobile
Country: South Africa
City: Pavillion

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