Telkom
Cancelling Telkom Simple Plus - WIFI never worked

Hi Tswelopele,

Just a heads up that I will be cancelling this contract on monday as Telkom obviously doesn't care about my business. I paid for installation so I expect nothing less than an actual person in my home by appointment who only leaves when I am happily surfing the net on my WIFI.

To save you time - I've cut and pasted your response for you below.

Thanks,
Rodney

Hello rodneyza,

Thank you for your post

Kindly be advised that the matter has been escalated to the relevant department for further investigation.

We will provide you with feedback.

Your escalation reference number is ARS 232332

We apologise for any inconvenience caused

Regards'

Tswelopele Nyide
Escalation Team

Company: Telkom
Country: South Africa
City: The Hill

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