Autopage
WHERE IS YOUR HONESTY

Telecommunications

I have been struggling with my account since the word go!! When will this end??? I was promised 3 months credit on my account and it's the WORST promise anyone ever made to me!!!

My account that needs to be R 249.00 per month varies from R 249 (ONE statement ONLY and then get a rude phone call as I paid "less") to R 1.225 (While my service was suspended for the whole month)!!! How is this possible!!

The only month that my statement showed R249 which I paid I got a RUDE and SARCASTIC phone call from one of your consultants asking if I received my statement and why I only paid R 249 instead of R 321!! This is also the main reason why I cancelled my Debit order!! I budget according to my statement and Autopage changes the amount as they please!!! I have been making calls, receiving calls, file complaints and and and... yet to no prevail!!

My service was suspended even after I made the payment and it wasn't even restored for the whole month!!!

AUTOPAGE WHERE IS YOUR HONESTY TOWARDS YOUR CLIENTS???

If this is not sorted soon I will cancel my contract as it is within my CPA RIGHTS to do so!!

Can MANAGEMENT please get back to me that this can be sorted once and for all!!!


Company: Autopage
Country: South Africa
City: Head Office
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