Vodacom
Arrear billings no feedback

I opened my account in 2004 and transferred this account to a business account in 2012. Same account, same phone, only the name on the invoice and the banking details changed. This account was paid in full after each month via a debit order. It is still paid by debit order by the business. Vodacom billed me for something (they can't even tell me for what) when the transfer took place. I was not aware of this billing and did not receive any further invoices. Now they have listed me on trans union!!! A good credit record down the drain by one company that cant tell me what the billing was for. How ridiculous!!!

I have phoned the legal department several times to try and resolve the matter. Each time they do not know what the billing is for and a manager or line manager will get back to me. But, no feedback from Vodacom

Company: Vodacom
Country: South Africa
City: Johannesburg

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