Vodacom
No response upon first complaint

Subsequent to my first complaint about Vodacom's total incompetence and lack of empathy and common understanding upon my son's passing, they have now blacklisted me and are sueing me, a PENSIONER for the preposterous amount of R14 000.To add insult to injury I am the innocent party as they refused to cancel my contract inspite of affidavites confirming my sons's tragic death. He was my sole provider. I find this heartless, totally inhumane and disgusting that such a big company could not show me any respite. AD NAUSEUM I phoned, visited the branch, begged for understanding but found none. Take me to court, sue me and I shall offer you R10 per month which is legal. Such a pity that my efforts to settle this in an amicable manner fell on death ears! SHAME ON YOU VODACOM!

Company: Vodacom
Country: South Africa
City: Mainstreet somerset west

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