Cell C
SMS's not used although paid for, just forfeited

Telecommunications

I have a Straightup 200 account, but do not use all the 200 sms's every month. Therefore after a few months (over 90 days) there is always a carry over, UP to a maximum of 200 sms's. There rest is forfeited. Why. These are paid for in the contract. Surely they can be converted into airtime?


Company: Cell C
Country: South Africa
City: JHB
  <     >  

RELATED COMPLAINTS

Vodacom
On contract change MY OWN CASH forfeited

Cell C
CELL C Complaint

Vodacom
UNFAIR CONSUMER ACTION

Mtn
Airtime forfeited when downgrading

Unisa
Unisa doesn't refund minimum payment

Virgin Mobile South Africa
POOR CUSTOMER SERVICE

Mtn
Airtime forfeited

Mtn
Poor Customer Service

Cell C
Free minutes

Vodacom
Cheating on contract period