Iburst
IBurst won't fix their Poor Message Transfer Agent

Telecommunications

I run my business from home and for the last few days have not been able to send emails too some of my customers due to my Message Transfer Agent having a poor reputation. After doing some digging it turns out that it is not my reputation that is poor but that of iBurst. I contacted them about the problem and sent them all the evidence that I found.
Their response was "it is too difficult to repair this and that I should get my customers to white list my email domain". My customers have refused saying that this would circumvent their protection systems.
So I run a business that cannot send emails!!! What good is that?


Company: Iburst
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Iburst
Breach of Rights

Iburst
Cannot access my business emails

Iburst
Shoking shoddy apathetic

Iburst
PATHETIC SERVICE AND NO COMMUNICATIONS

Iburst
IBurst Does Not Honour Cancellation Notice

Iburst
High Latency

Iburst
Two months, many reports, no feedback

Iburst
Iburst - No reception. Change of iburst Coverage a

Iburst
Poor service and customer feedback

Iburst
Cancellation of account