Cell C
Opened an account on my ID

I applied for a home loan and was declined due to the fact that I did not pay my account with Cell C. I requested the report from Trans union and found that someone opened an account with Cell C in January - used my ID, but the address used seems to be Rustenburg or Middelburg. Still waiting on confirmation. (I live in CAPE TOWN for the past 10 years and never been to Middelburg or Rustenburg!). How is it possible to open an account on my ID? Did the branch follow the RICA act? How is it possible that someone gave 3 months bank statements and proof of residence on my ID? Because of the lack of following this act, I now have and ITC agains my name? I reported this to Trans Union with affidavits and ACTUAL proof of residence. I also opened a case at the police for. I reported this to Cell C, but I need to see the application and where cell C verified my details, before this account was opened in my name. I would love to see a response and feedback from the branch that opened this account. Someone needs to be held accountable?

Company: Cell C
Country: South Africa
City: Rustenburg/middelburg

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