Cell C
ACCOUNT HANDED OVER, NEVER BEEN CONTACTED!

WELL, LONG STORY SHORT, I HAD AN ACCOUNT WITH CELL C, WAS AROUND 2009, I WAS RETRENCHED, TRIED TO CANCEL ACCOUNT, TRIED TO GET A CANCELLATION FEE AS I WAS NOT WORKING AT THE TIME, AFTER NUMBER OF CALL AND COMPLAINTS, I EVENTUALLY LEFT THE ACCOUNT AFTER I TRIED CANCELLING IT, I FELT LIKE THERE WAS NOTHING I COULD DO, AT THAT TIME I DIDN'T EVEN HAVE ACCESS TO INTERNET TO TRY DO A HELLO PETER COMPLAINT,

I'M IN A POSITION NOW TO TRY SORT OUT MY ACCOUNTS, LET ME JUST ADD, CELL C IN THE PREVIOUS YEARS HAS NEVER TRIED TO CONTACT ME, EVEN THOUGH MY DETAILS HAVE ALWAYS BEEN UPDATED WITH TRANS UNION CREDIT BERUE, IT EVEN STATES ON MY CREDIT REPORT CELL C HAS NEVER QUERIED OR UPDATED MY ACCOUNT ON MY TRANS UNION ACCOUNT. EVEN THOUGH THEY HANDED THE ACCOUNT OVER TO THEIR SO CALLED 'LEGAL' DEPARTMENT WHO MIGHT I HAD ARE THE MOST RUDE PEOPLE I HAVE EVER DEALT WITH!

I AM THE ONE WHO AFTER SO MANY YEARS HAVE CONTACTED CELL C'S LEGAL DEPARTMENT AFTER TRYING TO GET THROUGH TO CELL C AND THEIR LEGAL DEPARTMENT FOR OVER 2 HOURS, I GET TOLD THAT THERE IS NO WAY I CAN GET A DISCOUNT ON MONEY OWING CAUSE ACCOUNT IS SO OLD... EVEN THOUGH NO ONE HAS EVER TRIED TO CONTACT ME... NOT HAPPY AT ALL...

Company: Cell C
Country: South Africa
City: Kzn

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