Mtn
A week to get a contract copy

Telecommunications

The complaint with Caleigh and the MTN branch in Hemmingways (near woolworths) continues.
A request for a copy of my contract as made a week ago and still no copy can be produced.
The copy is necessary because I understood I was taking out a top up contract to the value of around R500 a month and this month I was billed in excess of R1000.
Queries made at another branch reveal that my account is not a top up.
Original copy of contract lost in.
Without a new copy I can do nothing about my spiraling contract fees.


Company: Mtn
Country: South Africa
City: Hemmingways Mall
  <     >  

RELATED COMPLAINTS

Adt Security
Still being billed a year late

Mtn
Poor service and feedback

Vodacom
Still no copy of contract

Mtn
I'm not getting feedback... Or my contract!

The Holiday Club
Changing amounts on contract using my signature

Mtn
BEING OVERCHARGED - NO CONTRACT FOUND

Standard Bank
Copy of loan contract cannot be provided

Vodacom
Can't get a copy of my contract

Mtn
Still no response

Mtn
Incorrect billing