Vodacom
Missing information on contract cancel quote

On their cancellation quote which must be done within 7 days from quotation date - vodacom quotes you on a missing (with 1 digit) accountnumber - when you use the number given on the quote, internet banking rejects it - this delays your payment times, as when u call them to find out the service is really bad. however i finally got help aftet tons of emails and fone calls. with a response that the guy who did my quote should have told me what number to add last on my VODA account number. I find that this is malicious as they r delibarately trying to delay one from making online payments. as this extra info that I had to fone for could have been indicated on the quote under EFT banking details: call center was not very helpful, bt thanks to last
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* Amounts may differ slightly based on pro-rated costs already paid over your contract period.
Payment can be made directly into Vodacom's Bank Account:
- Electronic Fund Transfer: Vodacom is listed as a public company at ABSA, FNB, NEDBANK and Standard Bank.
- The use of an M65 form at the bank, customer's Vodacom account number must be used as a reference.
- The Vodacom Walk-in Customer Care outlets.
Kindly fax the following documents

Company: Vodacom
Country: South Africa
City: Cancellations

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