Cell C
False Advertising?

Telecommunications

Upgraded my Red Bull Mobile contract on Monday the 22nd of July to a Samsung Galaxy S3 - this was very reluctantly due to the fact that I could not choose a handset of my choice, despite me wanting to pay in any cash difference.
Then, I enquired about the Samsung Nexus, just to be told they don't supply that phone. At all. Huh? But why advertise it on the website?? Anyway, settled for a Galaxy S3, just to be disappointed again, as - once again - advertised on the RBM website, the model of S3 that should be supplied, is supposed to be the LTE (4G) version. I received the 3G version. Naturally I enquired the next day (23rd), just to be told they've never had the 4G version before. Huh? Again, why advertise it on the website if yo can deliver???

Sadly, I sense a NCA case pending...


Company: Cell C
Country: South Africa
City: Greenstone
  <     >  

RELATED COMPLAINTS

Cell C
Pathetic Attitude of Customer Care Staff

Samsung South Africa
Samsung phone doesn't work with car bluetooth

Virgin Mobile South Africa
Wrong phone received

Samsung South Africa
Jelly Bean Galaxy Note I

Vodacom
Sick and tired, honestly!!

Dion Wired
TV sold as Full HD

Cell C
Samsung Galaxy S4 FAIL

Vodacom
Samsung S3 LTE

Multichoice
DSTV Idrifta