Mtn
No feedback almost 2 months late

Good day

According to me 96 working hours is equal to 12-8hour days or 9. It has been almost 2 months and I still have not received any feedback with regards to a compliant about the poor network signal we ahve in our area.

Can I please have feedback on the refence number below.

Or should I move to another network?

Coverage Inbox

May 29 to me

Good Day,

Kindly be advised that coverage ticket logged with ref# 0054486 our turnaround time is 96 working hours to be contacted by the coordinator for investigation

Kind Regards,
Reuben Mashele
Coverage Contact Centre Agent
After Sales Contact Centres
Toll Free Number: 083 900 1212

(case # 6633462)

Company: Mtn
Country: South Africa
City: Coverage division

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