Web Africa
UTTERLY SHOCKING SERVICE

Telecommunications

WEB AFRICA has atrocious accounting services and equally shocking attitude!
My account was due at the end of June2013. 10 July without any prior notice, (I had no email reminders - they host my domain account, they can send it without cost), I suddenly received an SMS that said "Dear customer your account is overdue, Kindly settle this within 2 days to avoid disruption."
After calling them, I was greeted by a curt, you owe. After complaining about the account service, I threaten to close the account which fell on deaf ears. I was then promptly transferred to the 'appropriate' department where in 10 words they closed my account.
NO GUYS... this is NOT how you do business!!!


Company: Web Africa
Country: South Africa
City: Capetown Headoffice
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