Iburst
Account downgrade

I have downgraded from PLAYA 5 to BASIC 2, and have noticed a debit for R 159.19 from
the bank account on 25th June 2013. ( account 00021019)

Please reply as to why this amount was deducted, when the PLAYA 5 only cost R 134.10 per month
I understand the BASIC 2 costs R 98.00 per month.
This was sent to [Email Removed] as per the website link.

This enquiry was sent on 27th June 2013, 2nd July and again 9th July. When phoning 087 737 6550,
I always get voicemail. left message, and no response.

This is very, very bad service, as no one seems to care about the messages!!!

Thank you, Jim Whytock (Midpoint Engineering cc)

Company: Iburst
Country: South Africa
City: JOHANNESBURG

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