Autopage
Over Charged

So I guess I will be logging a query on a monthly basis for the same thing every month. On the 11th March 2013, I logged a query for a amount that was billed for my phone to be repaired for the amount of R471.00. The phone was still under warranty and yet they billed me. I refused to pay the amount and was advised by Brian Maleka, that they will then write off the amount.
June month I received my statement reflecting that I have yet again been over charged. I queries this and on the 18th June, the extra amount of R149.74 was then credited back, but the debit order still went off for the amount excluding the extra amount I was charged, leaving my account still in a credit balance of R149.74.
Today I looked at my statement to find that now the R471.00 has been added to my bill plus my monthly subcription, keeping in mind I'm on a TOP UP 200, so my bill was R1020.98, they subtracted the credit amount of R149.74, leaving an outstanding balance of R871.24.
I am honestly disgusted in the way Autopage does business, Brian Maleka needs to sort out this. I have never come across any creditor that bills customers whatever they feel like billing. I want this sorted IMMEDIATELY

Company: Autopage
Country: South Africa
City: Head Office

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