Mtn
MTN deleted my prepaid account

Dear MTN,
I am rather upset... I had recieved a pre-paid MTN sim with my iPad from FNB.
Although loading data on to the sim card was rather difficult, I still used it.
Apparently for 90 days I have not used my 3g account with MTN, thus they recycled my number! Okay that is fair, but I still have about 1GB worth of data on this account... And if memory serves me right the consumer protection act do not give me just 90 days. All I want is my sim to be reactivated with my FNB iPad so that I can use this remaining data...
So I started call centre, and stores, all with the blank expression about "the number being recycled"... I don' t mind about the number I told them... I want my remaining data which I think is just fair... However the systems/procedures within MTN do not yet allow this?

My original cell number before it was "recycled" was 073 802 0399
My SIM card number is 1572 5918 69
There is also another number saying P 6306 W 13.1

All I want is my data that I paid for!

Best regards,

Dawie Joubert

Company: Mtn
Country: South Africa
City: Pre-paid

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