Cell C
POOR POOR Service

084274063 I took out an Internet account about 5 months ago and since then had nothing but problems. I asked for the R118-00 package which includes 2 Gig but got the R89-00 without the stick. Before even leaving the store I realised the mistake and they corrected it. The problem started with the first deductions I was debited R103.98 and R212.99 - I phoned the call centre and was told that it shows that I have two accounts I was promised that it will be fixed and my account will be credited. REF 3032603688. Nobody came back to me so I assume everything is correct. The next month again I was debited with R161 - which I have reversed at the Bank. Since then my Internet is "NOT AVAILABLE" I have not been on it but have been debited again with R128-00 instead off R118-00. Can I please ask for the 4th time that this be resolved?

Company: Cell C
Country: South Africa
City: Call centre

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