Mtn
Still no Feedback, only Promises

Went to the N1 City Branch to dispute a charge which they made to my account. Spoke to Anele and he promised he would contact my back on 3 June 2013 and I? m still awaiting feedback. Went to the store on 5 occasions looking for Anele and the Manager. Anele is always on lunch and the Manager is always in a meeting off site.

This is very Bad service from the store and its personal, they don't want to HELP at all and its always full of excuses.

Is there a way I can take this matter further, because I'm receiving no Feedback from the store or the Web Service which MTN provide?

PS: Log a previous report regarding this issue, which they also promised feedback and still no answer.

Company: Mtn
Country: South Africa
City: N1 City Capetown

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