Cell C
Cell C can't fix 3G stick refuse logging complaint

Telecommunications

I have 2 Cell C speed sticks. 1 new LTE one and 1 older 3G one. Both from Cell C that for the last month have not worked. They connect to the network but do not receive valid IP address details needed to operate. I have spoken to technical support and customer care numerous times. They are unable to help. The LTE firmware is up to date. I updated the 3G firmware. Still nothing working. I visited the northgate store. They do not have a device with which to help and test. I tried to log a complaint via customer care and other Cell C numbers but they won't let me. Imagine that. I can't even complain about the ^ bad service that I receive from Cell C.

*%#@ you Cell C *%#@ you.


Company: Cell C
Country: South Africa
City: Support/Customer care/No
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