Vodacom
Service agent feedback

If you take out a contract and its device only no benefits you paying for the device alone eg. 200 nothing else no calls and sms Vodacom will not automatically stop contract meaning you will pay R200 as long as you do not stop the contract so lets say device equals over 24months R4800 and you go over by 6 months effectively you are paying R1200 more for the device you have and even more if you continue baring in mind thats before calls and sms are charged. Is this in anyway ethical and they will just tell you its on you to come and cancel contract and try calling to cancel its one of the hardest things to do. If all providers are doing this then I feel sorry for the poor consumers who arent aware

Company: Vodacom
Country: South Africa
City: Claremont

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